THE SALDO WINE COLLECTIVE

You will receive a shipment in April, September & December.

A few weeks prior to each wine club shipment, we will send you an email with all the particulars of the release including the billing and shipping date.

For your first shipment, if you joined in our tasting room, you most likely took your first allocation with you. Otherwise, we will reach out to you with the details of the current release so you can start enjoying your benefits…and your wines immediately.  

Your benefits will be activated after your first shipment is processed.

As a member, your benefits include complimentary tastings, shipping specials, invitations to events both onsite and around the country and much more.

Somewhat. If you want to inquire what bottles are included in the shipment, please send us an email. If you want to customize or swap wines, we can; however, we will need to cancel your scheduled allocation and we cannot guarantee the flat rate of $125/shipment. This would need to be done prior to the billing date. After your shipment is billed, we are unable to make changes to the wine selections.

If you need to make changes to your shipping address or shipping date after the last date to make shipping changes has passed, we may be able to help hold or redirect (within state lines) your order; however, please note the carrier may charge a fee. Once an order has shipped, we may be able to cancel your order and you will receive a credit less the shipping fees once the wines have been returned to us.

Yes, all shipments must be signed for by someone 21 years of age or older. If no one is present at the time of delivery, there will be 2 more attempts made prior to being returned to our warehouse. If the wine is returned to the winery, we can reship the order. Re-shipping fees will be charged. We suggest shipping to a business address, if possible, to avoid any missed shipments or delays.

One of the benefits of membership is complimentary Wine Club Member Tastings. You can book this on our website by going to the VISIT page or by clicking HERE and booking the SALDO Flight. As a reminder, don’t forget to use your email address associated with your member account when booking to secure your complimentary tastings or special pricing.

One of your benefits is the ability to extend your complimentary Club Member Experience tastings 1x per year for 4 guests. Reservations are always required, and we ask you to email us to secure your friends reservation.

We ask that you keep us updated with any changes in your account – including your billing/shipping address, email address and credit card information - you can update your information either online by using the Manage Membership link, calling us directly or emailing us.

YES! In the Join the Club tab you will see all of the available membership options. When you click to JOIN one of them, you will see on the actual membership joining page a box that is for GIFT MEMBERSHIP.  This will enable you to give the membership as a gift.

We ask for a minimum of a two-shipment commitment to our wine club. We hope it lasts a lifetime but realize that isn't always the case. Upon cancellation, we will send you a cancellation confirmation, if you do not receive this; your membership may not be fully cancelled.  And of course, when you want to rejoin, we will happily welcome you back!

You may skip up to one club shipment per year. If you would like to skip a shipment or cancel your membership, please contact us via email at SALDO@theprisonerwinecompany.com. As always, any feedback is always appreciated.